FAQ – frequently asked questions

Here you will find practical instructions for independently posting, modifying or temporarily taking your ad offline. That way, in most cases, you can proceed immediately.

Place advertisement

How to place an ad

  1. Register an account.

  2. Confirm your email address using the link we email you.

  3. Choose a package.

  4. Enter your ad.

  5. Click PLACE ADVERTISEMENT
    We check each new ad and usually publish it within 24 hours.

My region is not listed. What should I choose?

  • Choose any region from the list so you can move on.

  • Put at the top of your ad description:
    Correct region: ………

  • Upon publication, we will add the appropriate region and remove this line from the description again.

My ad is not visible after saving or editing. Is that normal?

Yes. New and changed ads and changes are checked manually first.
During this check, the ad is temporarily offline.
You don’t have to do anything; the ad will be visible again automatically, usually within 24 hours.

Uploading photos fails or photos disappear. What can I do?

  1. Save the ad without photos first, that way you won’t lose data.

  2. Send photos by email or via WeTransfer to info@benb-tekoop.nl.

    • We compress the photos if necessary and post them upon publication.

    • Preferably send your username, ad title and/or web address (URL).

  3. Do you want to determine the order of the photos? Then give the photos a number from 1 to 15 in the file name.

    • After publication, you can always log in and drag and drop the photos into the desired order.
      Tip: This prevents data from being lost and keeps the ad correctly filled in.

Manage existing advertisement

How can I edit my ad?

  1. Log in

  2. At the top of the green bar, click on your username.

  3. Click on My properties to see a list of your listings.

  4. Click on the pencil icon to the right of the ad you want to change.

  5. Make the desired changes.

  6. Click UPDATE PAND to save the changes.

Change status of my property (under bid / sold under reserve / sold / for sale)

  • In the front of the title of your ad, put the text:
    UNDER BID, SOLD UNDER CONDITION, SOLD, or FOR SALE

  • Click on the UPDATE PROPERTY button. The button can be found at the bottom of the page.

  • Upon publication, we remove the text from the title and ensure that the ad is given the correct status.

  • Please note that changing the ad is not a cancellation of your subscription.

I want to take my ad offline temporarily

  • Put at the top of the title: ARCHIVE

  • Click on the UPDATE PROPERTY button.

  • We will then place the ad in our archives.

With an active subscription, you may archive during the term. With the package Unlimited online, there is a maximum archiving duration of 3 months. If you want to archive longer, please email us your request.

Submit your username, ad title and/or URL to speed up the process.

I want to put my archived ad back online

  • Put at the top of the title: republish.

  • Click on the UPDATE PROPERTY button.

  • We will then place the ad back online.

Pass on small comment or correction that you cannot adjust yourself

  • Put temporarily at the top of the description:
    Note to management: …

  • We process this upon publication and then delete this line afterward.

  • Having trouble logging in and it’s about a minor adjustment such as a text or price change? Mail your comment to info@benb-tekoop.nl with your username, ad title and/or URL.